TERMS AND CONDITIONS

Last Updated: June 2025

1. Introduction

USER AGREEMENT

This Terms of Service agreement ("Agreement") is a legally binding contract between you and Rehive Pay ("Rehive Pay", "we", "us", or "our"), governing your access and use of Rehive Pay's platform, services, technologies, and features, whether accessed through our website, mobile application, or other channels (collectively, the "Rehive Pay Services"). This Agreement incorporates by reference our Privacy Policy and any other policies or documents referenced herein. If you do not agree to these terms, do not use the Rehive Pay Services.

Rehive Pay is a U.S.-based company, incorporated and registered in the United States, and headquartered at 2093 Philadelphia Pike #1991, Claymont, DE 19703.

Please note that Rehive Pay is not a bank. Banking services offered on the Rehive Pay platform are provided by a licensed financial partner, Bridge Ventures Inc. All funds transacted through Rehive Pay are settled in USDC stablecoin and are not insured by the FDIC or any other deposit insurance institution in any jurisdiction.

Third-Party Providers

By accessing or using Rehive Pay Services, you authorize Rehive Pay to share your personal information with necessary third parties (e.g., banking partners, service providers, and regulators) as required for compliance and operational functionality.

When you engage with certain services on our platform, you explicitly permit Rehive Pay to create and manage the following accounts on your behalf, with applicable partners:

  1. A financial account capable of receiving ACH or wire payments (varies by region);
  2. A digital asset account with a partner crypto exchange.

You also consent to Rehive Pay acting on your behalf in setting up, managing, and interfacing with such accounts, including accepting third-party terms and facilitating transactions you instruct.

You acknowledge and agree that Rehive Pay will terminate or close these third-party accounts upon closure of your Rehive Pay account.

To the fullest extent permitted by law, Rehive Pay disclaims liability for any indirect losses incurred in relation to the use of such third-party services, except in cases of proven willful misconduct or gross negligence by Rehive Pay.

Virtual accounts associated with Rehive Pay are:

  • Not FDIC Insured;
  • Not Bank Guaranteed; and
  • Subject to market volatility and potential loss of value.

A downloadable version of this Agreement is available at any time via our platform or upon request at [email protected].

These terms govern all users of the Rehive Pay Services and constitute a unified agreement, including all linked policies such as:

  • Privacy Policy
  • Cookie Policy
  • Anti-Money Laundering (AML) Policy
  • Complaints Handling Policy

You are expected to read and accept these and any specific service-related terms before using any Rehive Pay Services.

By using Rehive Pay Services, you affirm your understanding and acceptance of the associated risks and terms outlined herein.

2. Registration Process

To access Rehive Pay Services, you must complete our identity verification and onboarding procedures. You are responsible for providing accurate and truthful information at every stage. We reserve the right to request additional documentation or to verify your identity through third-party sources.

If we cannot validate your information or if you fail to comply with verification requirements, your account may be suspended, restricted, or closed.

3. Security

You are solely responsible for maintaining the security of your Rehive Pay account. We strongly advise using unique and strong passwords, enabling two-factor authentication, and securing all devices linked to your account. If you suspect unauthorized access, contact us immediately at [email protected].

4. Unauthorized Access

Report any unauthorized or erroneous transactions promptly. Failing to notify us within two months of discovery may result in forfeiture of your right to dispute such activity. We will investigate and reimburse unauthorized transactions unless negligence or fraud on your part is evident.

5. Account Closure

You may request account closure at any time via [email protected]. We also reserve the right to close accounts under various conditions including inactivity, legal obligations, or violation of our terms.

6. Notice and Communication

All communications will be delivered electronically through your registered email or the Rehive Pay app. You must keep your contact information up-to-date and review messages regularly.

7. Personal Data

Our handling of personal information is governed by our Privacy Policy. We may collect data such as location, device identifiers, transaction history, and contact information for operational, security, and compliance purposes.

8. Links to Third-Party Websites

Our platform may contain links to external websites. Rehive Pay does not endorse or assume responsibility for content or privacy practices of those sites.

9. Intellectual Property

All content on our platform, including logos, design, and software, is the intellectual property of Rehive Pay or its licensors. You may not copy, distribute, or reproduce any content without prior written consent.

10. Customer Support and Complaints

We take user feedback seriously. Please contact [email protected] for inquiries or complaints. You may also refer to our Complaints Policy available on our website.

11. Amendments

We reserve the right to change these terms by providing one month's notice. Continued use of our services after changes become effective constitutes acceptance.

12. Warranties

Rehive Pay provides its services "as is" and makes no guarantees regarding uptime, accuracy, or availability. We disclaim all warranties to the fullest extent permitted by law.

13. Suspension of Services

We may suspend services at our discretion for reasons including maintenance, compliance issues, or security concerns.

14. Account Suspension or Termination

Your account may be suspended or terminated due to violations of these terms, law enforcement requests, fraudulent activity, or other legitimate concerns.

15. Right to Set-Off

Rehive Pay reserves the right to offset any outstanding amounts you owe against funds held in your account.

16. Liability

Rehive Pay is not liable for indirect, incidental, or consequential damages arising from your use of the services, except where required by law.

17. Indemnification

You agree to indemnify Rehive Pay and its partners against any claims arising from your misuse of the services or breach of these terms.

18. Termination

We may terminate this Agreement with 30 days' notice or immediately under specific circumstances outlined in these terms.

19. Balance Seizure and Refund

In compliance with law, we may restrict access to funds or decline refunds in cases involving fraud or legal obligations.

20. Tax Liabilities

You are solely responsible for understanding and fulfilling your tax obligations related to your use of Rehive Pay.

21. Translation Interpretation

In the event of discrepancies between translated versions and the English version of these terms, the English version shall prevail.

22. Jurisdiction

This Agreement is governed by the laws of Delaware, USA. Any disputes shall be resolved in Delaware courts.

22.1) EU Residents

You may benefit from consumer protection laws applicable in your country of residence.

22.2) U.S. Legal Compliance

You confirm that you are not a resident of a country subject to U.S. sanctions or on a U.S. government list of prohibited parties.

23. Miscellaneous

You may not assign your rights under these terms without our consent. Rehive Pay may assign or transfer its rights and obligations at its discretion. If any part of this Agreement is held invalid, the remaining provisions remain in force.

24. Interpretations

Headings are for convenience only. Definitions and interpretations are consistent throughout the document. Terms like "you" and "user" refer to the individual using Rehive Pay services.

25. Definitions

  • "Rehive Pay Account" – Your registered account with Rehive Pay.
  • "Rehive Pay App" – The mobile application used to access Rehive Pay services.
  • "Rehive Pay Mobile App" – The mobile application available for iOS and Android devices used to access Rehive Pay services.
  • "Rehive Pay Web App" – The web-based application accessible through internet browsers used to access Rehive Pay services.
  • "Personal Data" – Information identifying you as defined in our Privacy Policy.
  • "Primary Email Address" – The email linked to your Rehive Pay account.
  • "Prohibited Activities" – Actions restricted under these terms, including but not limited to fraud, abuse, or use of the service for illegal purposes.

26. Final Provisions

Rehive Pay is not liable for failure to perform due to circumstances beyond its control (force majeure). Contact us at [email protected] for questions regarding this Agreement.